In Business Communication Skills for Managers, students learn how to effectively communicate in business, with an emphasis on the use of these skills as a manager. The course introduces important elements of successful communication, providing examples of effective communication and providing students opportunities to practice the same. The course covers the essentials of communication including professional writing, visual aids, presentations, speeches, phone and online communication, and both getting hired and finding new hires.

This course was developed by the Lumen Learning team with contributions from Freedom Learning Group, Barbara Egel (City Colleges of Chicago), Susan Kendall (Arapahoe Community College), Robert Danielson (Saint Mary’s College of California), Nina Burokas (Mendocino College, Saddleback College), Sherilyn Reynolds (San Jacinto Community College), Farhad Desai (Concordia University), and Marie Stirk.

Lumen OER courses apply learning science to engage students and better support the learning process. Lumen materials aim to deliver an active learning experience. They include text, images, videos, assessments, directed feedback, practice questions, simulations, and other interactives that invite students to apply their knowledge, improve their understanding, and perform better. Term over term, Lumen’s Waymaker courseware makes it possible to use learning data to identify where content improvements are needed. We work collaboratively with faculty and subject matter experts to develop and test iterative, continuous improvements aimed at increasing efficacy and learning.